TIG NEWS

Thank you for using Tig services.

Due to system maintenance, the following Tig services will be temporarily unavailable during the scheduled maintenance period below.

System Maintenance Period:
August 27, 2025 (Wed.), 5:00 AM to 5:10 AM (JST)

Services affected:
– Viewing Tig content
– Displaying Tig content embedded on websites
– Tig Management Tool
– Tig Short app
– Tig LIVE Mixer app
– Auto-import data feed services

We apologize for any inconvenience caused and appreciate your understanding.

– The duration of the Tig can now be adjusted on the timeline
– The start time of the video preview can now be changed from the Tig Creator app
– The default Tig icon type is now Marker instead of Guide

Optional Function
– Instagram Reels can now be imported through the Tig Creator appvideos

● Tig LIVE
– Tig Icons displayed on the live and archive player are now square instead of circular
– The design of the comment section on the live and archive player has been improved
– Items can now be displayed on the live player by selecting them from the item list on the Item Display App (formerly Tig Sender for Staff)
– The positions of the Tig Icons and the comment section can now be checked while streaming on the Tig LIVE Mixer app
● Other
– Minor adjustments and bug fixes

Optional Function
● Tig Creator: Import From Instagram Reels Function
– A note on copyright and original recording rights will now be displayed before importing Reels videos

● Tig LIVE
– New reactions have been added to the Like function on the live player
– The design of the comment section on the live and archive player has been improved
– A survey button will now be displayed on the live player after the live has ended
● Tig Creator
– The start time of the video preview can now be changed on the Tig Management Tool
● Other
– Minor adjustments and bug fixes

Optional Function
● Tig LIVE: Subtitle Function
– Subtitles can now be generated automatically when an archive is created for the first time

● Tig LIVE
– The Scene Analysis function has been added to Analytics
– A help button and a share button has been added to the player
– Comment status can now be changed when using the prompter function on staff mode
● Embedding on Websites
– The design of floating videos has been improved
● Other
– Minor adjustments and bug fixes

New Optional Functions
(If you are interested in these functions, please contact your sales representative)
● Tig Video & Tig LIVE
– Subtitle Generation function is now available
● Tig LIVE
– Simulcast function is now available
– FHD Streaming function is now available
● Tig Creator
– A function to import Instagram Reels videos to create Tig Creator videos is now available

● Tig Branch Video

– The number of branches in the analytics of each registered video now include values from automatic transitions

● Tig LIVE

– A countdown timer can now be displayed on the pre-live filler

– A prompter function has been added to the staff mode URL

– Tig LIVE LPs can now be automatically generated as an optional feature

● Tig Creator

– The app UI has been renewed

● Embedding on Websites

– Floating videos can now be set to start from the beginning of the live for specified pages

– Floating videos can now be displayed on product search, favorites, and shopping cart pages

– The appearance of modal players when viewed on PC has been improved

– Floating videos can now display a button to show all stocked items

● Other

– Minor adjustments and bug fixes

Thank you for using Tig services.

Due to system maintenance, some of our Tig services will be temporarily unavailable during the following date and time.

System Maintenance Period:
August 15 (Tue.) 2023 2:00 AM~2:20 AM Japanese Standard Time

Services affected:
– Tig Management Tool
– Tig Creator app
– Tig LIVE Mixer app
– Auto-import data feed service

Tig content will be able to be viewed from its viewing URL or on embedded websites during the maintenance.

We apologize for any inconvenience caused and appreciate your understanding.

Thank you for using Tig Services.
We will be revising our Terms of Use on May 29, 2023.

● Tig Platform Terms of Service (Direct Transaction)
● Tig Platform Terms of Service (Transaction via Distributor)
 We will make the following revisions due to the addition of features such as the autoplay feature for archives.

Main Revisions
– Article 2 (Definitions) Paragraph 1 Item 2
 Changes to the definition due to the addition of features.
– Article 9 or Article 10 (Third-Party Services)
 New provision due to the addition of features.
– Article 17 or Article 18 (Confidentiality)
 New provision on confidentiality.

Please refer to the revised Tig Platform Terms of Service (Direct Transaction) or (Transaction via Distributor) for more details.

● Tig Platform (Demo Environment) Terms of Service
 We will make the following revisions.

Main Revisions
– 12., 14.
 Changes in the number of articles cited due to the revision of the Tig Platform Terms of Service (Direct Transaction).

Please refer to the revised Tig Platform (Demo Environment) Terms of Service (available in Japanese only) for more details.

Revision Date
May 29, 2023

Thank you for your continued support.

● Tig LIVE
– The maximum characters that can be entered in the Description of Streamer Information has increased
– New lines made in the Description of Streamer Information will now be reflected on the player
– Lives can now be started 40 minutes before the scheduled start time (for rehearsal purposes)
– Panel items can now have direct jump enabled
Embedding on Websites:
– Videos can now be continued to be watched on floating videos once the modal player is closed
– Content thumbnails will now be displayed instead of floating videos when viewed on mobile devices on low power mode
– The appearance when embedded using the carousel layout has been improved
● Tig Creator
Embedding on Websites:
– The video order, number of videos, and background color of a collection can now be set
– The collection name and layout can now be changed
– The appearance when embedded using the tile layout has been improved
– The default “New” collection has been deleted and replaced by the “Default” collection
● Other
– Minor adjustments and bug fixes

Thank you for using Tig services.

Due to system maintenance, all Tig services will be temporarily unavailable during the following date and time.
We apologize for any inconvenience caused and appreciate your understanding.

System Maintenance Period:
February 21 (Tue.) 2023 04:00~04:30 Japanese Standard Time

Services Affected:
All Tig Services
– Viewing Tig content
– Accessing the Tig Management Tool
– Displaying Tig content embedded in a website